Privacy Policy (Effective Date: 01/07/2025)

1.  Introduction:   Debsta's V.A ("I", "my", "me") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how I collect, use, store, and disclose your personal information.

2.  What Information We Collect:   I may collect: name, contact details, business name, payment information, service details, and communication records.

3.  How We Collect Information:   Information is collected when you contact us, use my services, or engage via social media.

4.  Use of Personal Information:   Used to deliver services, manage billing, improve my offerings, and communicate with you.

5.  Storage and Security:   Data is stored securely using encrypted systems and protected against unauthorised access.

6.  Disclosure of Information:   I do not sell or rent your data. I may share it with service providers or as legally required.

7.     Access and Correction:   You may request access to or correction of your data by emailing service@debstasva.com.

8. Cookies and Analytics:   The website may use cookies and analytics tools to enhance user experience.

9.    Overseas Disclosure:   Data may be stored with international cloud providers in compliance with Australian privacy law.

10.  Contact Us:   For questions, email service@debstasva.com.

Terms & Conditions (Effective Date: 01/07/2025)

1.     Acceptance of Terms:   By using our services, you agree to these Terms & Conditions.

2.     Services Offered:   Includes typing, data entry, diary and travel management, email handling, call taking, spreadsheets, and minute-taking.

3.     Service Engagement:   Engagements are confirmed in writing and outline scope, rates, and timeframes.

4. Fees and Payments:   Invoices issued weekly/fortnightly. Payment due within 5 days. 5% late fee may apply.

5.     Cancellations and Refunds:   24-hour notice required for cancellations. Refunds not issued for completed work.

6.    Confidentiality:   All client information is treated confidentially.

7.     Intellectual Property:   Client owns all materials and completed work after full payment.

8.     Limitation of Liability:   We are not liable for indirect loss or errors but act professionally and in good faith.

9. Termination:   Either party may terminate with 2 days' written notice.

10.  Governing Law:   Governed by the laws of New South Wales, Australia.

 Contact: Email: service@debstasva.com for inquiries.